ISP Member JCB Finance Wins Award for Service

NFDC congratulates ISP Member, JCB Finance, for their success and recognition at recent Industry Awards. Find out more about the what and the why in the following press release.

JCB FINANCE CELEBRATE INDUSTRY AWARD FOR EXCEPTIONAL SERVICE TO CUSTOMERS AND JCB DEALERS

JCB Finance is celebrating after award success at a ceremony with finance industry leaders at the International Asset Finance Network (IAFN) Awards 2019, held in London.  Selected as the UK and Europe Captive Finance Lessor of the Year, JCB Finance, the in-house financier for equipment manufacturer JCB was praised for its committed service to the JCB dealer network and customers alike.

JCB Finance provide hire purchase and leasing options at the point of sale of a new or used JCB within construction, agriculture and industry and have done so for almost 50 years.  This service is facilitated in the UK through a growing Team of Field Managers and a further Team of Head Office based Relationship Managers offering immediate solutions to customers on the telephone, email or via their online portal.

The UK asset finance market (predominantly hire purchase and leasing) has had a strong start to the year, according to figures published by the Finance and Leasing Association.  In recent years the market has seen a significant increase in credit providers and the emergence of challenger banks and fintechs has offered a new dynamic but as a long standing provider, JCB Finance ensures that the customer must always come first and centre of strategy:

Paul Jennings, Managing Director said “Knowing the customer, understanding their individual business needs and wants, understanding our sector; past, present and future is vital.  We must not lose sight of this and continue to invest in our relationships with customers, less dedicated strategies are not usually sustainable and do not act in the long-term interests of customers. Winning this award is both an honour and a privilege and provides a wonderful tribute to the hard-working and enthusiastic team at JCB Finance and a sign of our long-term commitment to the customers we serve.”