HUB: Mental Health Helplines

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HELPLINES & SUPPORT ORGANISATIONS

ISSUE ORG /
CHARITY
OVERVIEW PHONE NO EMAIL WEBSITE
CRISIS SUPPORT Lighthouse
Club Construction Industry Helpline
Confidential 24/7 financial support helpline for construction workers.

 

UK: 0345 605 1956

ROI: 1800 939 122

info@lighthouseclub.org lighthouseclub.org
CRISIS SUPPORT Samaritans Emotional support 24/7 helpline for any individual.

 

116 123 jo@samaritans.org samaritans.org
MENTAL HEALTH HELPLINE SaneLine National out-of-hours mental health helpline.

 

0300 304 7000

(4.30pm-10.30pm 7 days a week)

N/A sane.org.uk
MENTAL HEALTH HELPLINE Mind Infoline Information and signposting service for mental health problems.

 

0300 123 3393

Text: 86463

(9am to 6pm, Monday to Friday)

info@mind.org.uk mind.org.uk
MENTAL HEALTH HELPLINE Rethink advice and information service Practical help on living with mental illness, medication and care.

 

0300 5000 927 (9:30am – 4pm, Monday to Friday) info@rethink.org rethink.org

HELPLINES & SUPPORT ORGANISATIONS CATEGORISED BY ISSUE

(In alphabetical order)

ISSUE ORG /
CHARITY
OVERVIEW PHONE NO EMAIL WEBSITE
ABUSE NAPAC

(The National Association for People Abused in Childhood)

Offers support to adult
survivors of all types
of childhood abuse
0808 801 0331 (10am until 9pm Mondays to Thursdays, and 10am until 6pm on Fridays) support@napac.org.uk napac.org.uk
ABUSE Rape Crisis  

National charity offering
emotional support for anyone who has experienced rape,
sexual assault or sexual abuse.

 

0808 802 9999 (12:00-14:30 and

19:00-21:30 every day of the year)

rapecrisis.org.uk
ABUSE Refuge  

Refuge supports women,
children & men experiencing domestic violence with a
range of services.

 

0808 2000 247 (Freephone 24 hours a day, 7 days a week) refuge.org.uk
ADDICTION & SUBSTANCE MISUSE Adfam  

National charity tackling the effects of alcohol, drug use or gambling on family members
and friends.

 

adfam.org.uk
ADDICTION & SUBSTANCE MISUSE Alcoholics Anonymous  

AA is non-professional,
self-supporting, and apolitical. Its only membership requirement is a desire to stop drinking.

 

National helpline FREE 0800 917 7650 help@aamail.org alcoholics- anonymous.org.uk
ADDICTION & SUBSTANCE MISUSE Alcohol Concern  

A leading  UK alcohol charity, formed from the merger of Alcohol Concern and Alcohol Research UK.

 

alcoholchange.co.uk
ADDICTION & SUBSTANCE MISUSE Cocaine Anonymous  

Self-help groups for those
with substance issues such as Cocaine. Based on a twelve-step program.

 

0800 612 0225 helpline@cauk.org.uk  cocaineanonymous.org.uk
ADDICTION & SUBSTANCE MISUSE Drink Aware  

Independent alcohol advice, information and tools to help people make better choices about their drinking.

 

drinkaware.co.uk
ADDICTION & SUBSTANCE MISUSE Gamblers Anonymous  

Local support groups that
use the same 12-step approach to recovery from addiction as Alcoholics.

 

gamblersanonymous.org.uk
ADDICTION & SUBSTANCE MISUSE Talk to Frank Drug advice helpline. Friendly, confidential and honest advice about drugs and drug addiction.  0300 123 6600 (Freephone 24 hours a day, 7 days a week)

Text: 82111

frank@talktofrank.com talktofrank.com
ANXIETY Anxiety UK  

National charity for those
affected by anxiety disorders. It is a user-led organisation, run by sufferers and ex-sufferers
of anxiety disorders.

 

08444

775 774

anxietyuk.org.uk
ANXIETY No Panic  

Offers advice, support, recovery programs and help for people living with phobias, OCD and
any other anxiety-based
disorders.

 

0844 967 4848 (10am – 10pm) info@nopanic.org.uk no panic.org.uk
ANXIETY OCD Action Largest UK charity focusing on Obsessive Compulsive Disorder.

 

0845 390 6232 support@ocdaction.org.uk ocdaction.org.uk
ANXIETY Triumph over Phobia  

Specialises in supporting
self-help for sufferers of
phobias, obsessive compulsive disorder and other related anxiety disorders.

 

01225 571740

Text: 07907 344 669

info@topuk.org topuk.org
ARMED FORCES Combat
Stress
Specialist treatment and support for veterans from every service
and conflict, focusing on
those with complex mental health issues.
0800 138 1619 (Freephone 24 hours a day, 7 days a week)

Text: 07537 404719

helpline@combatstress.org.uk  combatstress.org.uk
ARMED FORCES Help for
Heroes
 

Lifelong support to Service Personnel and Military Veterans with injuries, illnesses and wounds sustained while serving in the British Armed Forces including mental health support.

 

helpforheroes.org.uk
ARMED FORCES PTSD Resolution  

Helps Veterans, Reservists and Families who are struggling to reintegrate into a normal
work & family life because of trauma suffered during
service in the armed forces.

 

0300 302 0551 (9am – 5pm) contact@ptsdresolution.org ptsdresolution.org
ARMED FORCES The Royal British Legion Helps members of the Royal Navy, British Army,
Royal Air Force, veterans and their families.
0808 802 8080

(8am to 8pm, 7 days a week)

britishlegion.org.uk
ARMED FORCES SSAFA Armed Forces charity, the ‘Soldiers, Sailors, Airmen and Families Association’. 0800 731 4880 (09:00 – 17:30

Monday to Friday)

ssafa.org.uk
BEREAVEMENT Bereavement Advice Centre  

Practical information, advice and signposting on the many issues and procedures that face us after the death of someone close.

 

0800 634 9494 (Freephone Mon to Fri, 9am – 5pm) bereavementadvice.org
BEREAVEMENT Child Bereavement  

Supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement.

 

0800 02 888 40 (Freephone Monday – Friday, 9am – 5pm) support@childbereavementuk.org child bereavementuk.org
BEREAVEMENT Lullaby Trust  

Offers emotional support for parents and families bereaved by Sudden Infant Death Syndrome (SIDS).

 

Freephone 0808 802 6868 support@lullabytrust.org.uk lullabytrust.org.uk
BEREAVEMENT Survivors of Bereavement
by Suicide
 

Helps meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide.

 

0300 111 5065 (9am-9pm Monday to Sunday) uksobs.org
BIPOLAR Bipolar UK  

National charity dedicated to supporting individuals with  bipolar and their families and carers.

 

info@bipolaruk.org
COGNITIVE BEHAVIOUR THERAPY (CBT) British Association of Behavioural
& Cognitive Psychotherapies
 

Multi-disciplinary interest group for people involved in the practice and theory of cognitive behaviour therapy.

 

0330 320 0851 babcp@babcp.com babcp.com
CONSTRUCTION WORKERS (Lighthouse Club) Construction Industry Helpline  

The confidential support service for construction workers and families.

 

0345 605 1956

(24/7 )

constructionindustryhelpline.com
DEBT Money
Advice
Service
 

A free independent service set up by the government that provides information on money related matters.

 

0800 138 7777

(Monday to Friday, 8am to 6pm)

moneyadviceservice.org.uk
DEBT National Debtline  

Free telephone debt advice service for people in England, Wales and Scotland.

 

0808 808 4000 nationaldebtline.org
DEPRESSION Depression
UK
 

National Self-Help Organisation that helps people cope with their depression.

 

depressionuk.org
EATING DISORDERS ABC

(Anorexia & Bulimia Care)

 

National UK eating disorders organisation who provide on-going care, emotional support and practical guidance for anyone affected by eating disorders and eating distress.

 

03000

11 12 13 (Wednesdays, Thursdays and Fridays

9am – 1pm and 2pm – 5pm)

support@anorexiabulimiacare.org.uk  anorexiabulimiacare.org.uk
EATING DISORDERS MGEDT

(Men Get
Eating Disorders
Too)

 

Charitable organisation that seeks to raise awareness of eating disorders in men and to support them, their carers and their families.

 

sam@mengetedstoo.co.uk mengetedstoo.co.uk
ELDERLY PEOPLE Age UK The leading charity for older people providing help, information and advice. 0800 678 1602

(Free to call 8am – 7pm, 365 days a year)

ageuk.org.uk
ELDERLY PEOPLE Dementia
UK
 

A charity that provides Admiral Nurses for families affected by dementia.

 

0800 888 6678 helpline@dementiauk.org dementiauk.org
GENERAL MENTAL HEALTH Action for Happiness  

Not-for-profit organisation creating a movement of people committed to building a happier and more caring society.

 

actionforhappiness.org
GENERAL MENTAL HEALTH Mental Health Foundation & Workplace Resources  

Offers a range of resources aimed at tackling mental ill health in the workplace.

 

mentalhealth.org.uk
GENERAL MENTAL HEALTH Mind  

Mental health charity in England and Wales offering information and advice to people with mental health problems.

 

0300 123 3393 info@mind.org.uk mind.org.uk
GENERAL MENTAL HEALTH Rethink Mental Illness  

Offers a range of services to keep people living with mental illness safe and well in the community, prevent their needs from escalating, and help them live independently, access the information, support and care they are entitled to, and understand and exercise their rights.

 

info@rethink.org rethink.org
GENERAL MENTAL HEALTH Sane  

A leading UK mental health charity working to improve the quality of life for anyone affected by mental illness.

 

info@sane.org sane.org
GENERAL MENTAL HEALTH Together for Mental Wellbeing  

National mental health charity working alongside people with mental health issues on their journey towards independent and fulfilling lives.

 

020 7780 7300 contact-us@together-uk.org together-uk.org
LGBT Lesbian,
Gay,
Bisexual
and Transgender Switchboard
 

Switchboard provides information, support and referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality and/or gender identity.

 

0300 330 0630

(Open 10:00-22:00 every day)

chris@switchboard.lgbt switchboard.lgbt
NUTRITION & MENTAL HEALTH Food for
the Brain
 

Charity dedicated to generating awareness about the importance of nutrition and lifestyle for mental wellbeing and cognitive health.

 

020 3978 5336 info@foodforthebrain.org foodforthebrain.org
PERSONALITY DISORDER Emergence  

A service user-led organisation supporting all people affected by personality disorder including service users, carers, family and friends and professionals.

 

emergenceplus.org.uk
PSYCHOSIS Hearing
Voices
Network
 

National charity for people who hear voices, see visions or have similar sensory experiences. Supporting family members, activists and mental health practitioners.

 

info@hearing-voices.org hearing voices.org
SELF-HARM National
Self-Harm Network
 

Offers an online moderated support forum for people affected by self-harm.

 

nshn.co.uk
STIGMA Time to
Change
 

A mental health campaign in England, with the objective of reducing mental health-related stigma and discrimination.

 

time-to-change.org.uk
SUICIDE PREVENTION ASSIST

(Applied Suicide Intervention Skills
Training)

 

A two day training course that teaches participants to recognise when someone may have thoughts of suicide and work with them to create a plan that will support their immediate safety.

 

prevent-suicide.org.uk
SUICIDE PREVENTION CALM

(Campaign Against
Living Miserably)

 

A charity which exists to prevent male suicide in the UK. CALM run a free, confidential and anonymous helpline as well as a webchat service, offering help, advice and information to anyone who is struggling or in crisis.

 

0800 58 58 58 (5pm–midnight, 365 days a year) info@thecalmzone.net thecalmzone.net
SUICIDE PREVENTION Grassroots  

An award-winning charity and UK leader in suicide prevention.

 

prevent-suicide.org.uk
SUICIDE PREVENTION Papyrus  

National charity for the prevention of young suicide. It runs HOPELineUk, a dedicated suicide prevention hotline for anyone up to the age of 35 who may be feeling suicidal, or anyone who is concerned about a young person.

 

0800 068 4141

(9am – midnight every day of the year)

Text: 07860 039967

pat@papyrus-uk.org papyrus-uk.org