When a loyal Epiroc customer found one of their new hydraulic breakers was missing from a construction site, they turned to Epiroc to help the police track it down. The missing MB 1000 had been supplied complete with Epiroc’s HATCON device which enabled GPS monitoring to show the location of the missing breaker.
The customer who confirmed the breaker was missing on the morning of 1 April, asked Epiroc for help tracking its location. The Epiroc team quickly identified GPS coordinates indicating the possible location of the breaker. They also triggered notifications of the GPS coordinates to be sent by the HATCON device every 5 minutes, and these consistently showed the breaker to be within a very small geographic area which the local police visited.
Having matched their findings on the ground with the GPS coordinates being sent by the HATCON device, the police focused their attention on a lorry parked up in the area and broke into it. Inside the lorry they found the missing MB 1000 along with other stolen machinery. The police immediately took possession of the lorry and its contents with a view to returning them to their rightful owners and started the hunt for the thieves responsible.
HATCON is a remote monitoring device for Epiroc breakers and drum cutters that keeps track of location and operating hours to improve efficiency and safety. The system monitors every individual tool and keeps customers updated via My Epiroc.
Joel Fuchs, Epiroc’s Application Specialist for Demolition & Recycling said “HATCON provides a new level of control. Customers will always know where their tools are, when they need a service or if any tool is running more than another. The cloud based platform My Epiroc presents data in a straightforward way to help everyone from operators to fleet managers to make smarter decisions. And since the data is also shared with Epiroc, we can provide better service, such as helping this customer to locate their stolen breaker.”